Microsoft Office 365 What You Need To Know

Firstly, What is Microsoft Office 365

It is secure, anywhere access to email and calendars, Office Web Apps, instant messaging, conferencing, and file sharing. See how Office 365 makes easy to communicate, create, and share in the cloud.

Explore what Microsoft Office 365 can do for you

• Office 365 adds more power to the Office you already know and use by making it easier to communicate and collaborate with others.  
• Access your email and calendar from your computer, the web, and smart device.
• Launch and sustain a professional website for your business. 
• Connect immediately with colleagues. Set up and conduct online meetings.
• Share documents and collaborate with colleagues online.  
• Create, store, and edit Office docs online. 
• Get virtually anywhere access on nearly any device* so you can be productive on the go.  
• Microsoft helps keep your data safe and private.

 

Why choose Microsoft Office 365?

 

Easy to setup and use

• Get started in minutes. Setup new users in seconds
• No training needed. Use Office tools your team knows and loves

Work anywhere

• Get virtually anywhere-access on nearly any device*
• Work on your Office files online or offline

Worry-Free IT

• Stay safe with our built-in anti-virus and spam fighting technology
• Count on 99.9% uptime
• Lower costs vs. on-site solutions

As an experienced Cloud provider, Click Networks can offer to provide you a free trial of this excellent Microsoft based service which can transform the way your business operates and budgets for its IT. Please contact us and we can get your trial up and running quickly so you can begin experiencing the brilliant Office 365 for yourself.

For more information on Office 365 please contact the IT Support experts at Click Networks in Glasgow on 0141 530 9116 or visit our website here: http://www.clicknetworks.co.uk

Changes to Gmail that may affect your business

You've probably noticed a few changes in your Gmail inbox recently, which may mean that you have been missing your regular emails from your favourite product or as a company your clients my no longer be seeing your mail shots in their inbox.

Gmail has now divided your inbox into 3 main categories, or 'tabs', called "Primary", "Social" and "Promotions". Your messages are now automatically categorized into one of the following optional tabs:

Primary	Messages from friends and family, as well as any other messages that don’t appear in other tabs.
Promotions	Your deals, offers, and other promotional emails.
Social	Messages from social networks, media-sharing sites, online dating services, gaming platforms, and other social websites.
Updates	Notifications such as confirmations, receipts, bills, and statements.
Forums	Messages from online groups, discussion boards, and mailing lists.

We've noticed that Gmail is categorizing emails from companys  in the "Promotions" tab. This means your alerts from businesses / sales / discounts no longer appear in your  or you customers "Primary" inbox.

 This has the effect of any email not in the primary inbox being treated as spam of of secondary importace to the user. This is obviosuly nto the case for many of your customers who have signed up to your mailing list to be the fisrt to know of new products, services and offers.

The solutions to these new changes is to contact your customer base or mailing list and direct them to drag and drop your emails from the 'Promotions' tab to the 'Primary' tab and when prompted confim you want all future emails from you to go into the 'Primary' inbox. That way they won't miss out on an offer of deal nad you won't miss out on sales vital to your business.

Hotmail switching over to Microsoft Outlook (FAQs)

Microsoft is moving all of its Hotmail users to Outlook.com by this summer. Here's what the hundreds of millions still using Hotmail need to know about the transition.

Microsoft announced earlier this week that it is closing Hotmail and moving the "hundreds of millions" still using it to Outlook.com by this summer.

The move isn't unexpected, but perhaps more sudden than some anticipated. Hotmail users, once they move (or are moved) will get Outlook.com's clean, Metro-Style interface for their mail -- and ultimately, calendars. (For a walk-through of the UI changes Hotmail users will see, check out this Microsoft FAQ.)

Given that many of the new features in Outlook.com -- Microsoft's new Web-mail service that is no longer in "preview," as of this week -- are already part of Hotmail, the Outlook.com experience (beyond the UI itself) shouldn't be too jarringly different.

Microsoft provided guidance last summer for those who wanted to proactively make the Hotmail-to-Outlook.com move. There's not much required on users' parts to make this happen. But some users still have questions. And different folks around the Web have answers.

Q: How much warning do users get before Microsoft move an existing Hotmail account to Outlook.com?
A: There will be several e-mails first prompting people to upgrade on their own.

Q: If I move my Hotmail account to an Outlook.com account, can I change my mind and go back?
A: At this point, no. (When Outlook.com was still in "preview," Microsoft did allow this.)

Q: What happens to all my stored Hotmail once I am moved off Hotmail to Outlook.com?
A: Everything moves over. If you click the upgrade button it takes maybe a few seconds, but all your existing messages auto-populate and carry over.

Q: Which browsers support Outlook.com?
A: Outlook.com is optimized for Internet Explorer 8, 9 and 10; Google Chrome 17 and higher; Firefox 10 and higher; Safari 5.1 on Mac. It also works relatively well on IE 7, Google Chrome 16 and 5; Firefox 9 and 5; Safari 5.1 on Windows and Safari 5 on Windows and Mac. It doesn't work at all on IE 6 and older; Google Chrome 4 and older; Firefox 4 and older; and Safari 4.X and older.

Q: What happens if my Microsoft ID/Windows Live ID is tied to Hotmail? Do I have to get a new one and change my accounts?
A: No. If you use an @hotmail.com, @msn.com or @live.com e-mail address as your Microsoft account, you can keep it, even after Hotmail is shuttered. "Think of this the same way as you would changing your mobile phone carrier. You are simply moving to a better service, but your 'number' (in this case your Microsoft account and email address) stays the same," a Microsoft spokesperson explained.

Q: I already created a separate, new Outlook.com account. So once my existing Hotmail account is moved to Outlook.com, what happens? Will my two Outlook.com accounts be merged?
A: There is no way to actually "merge" these accounts. But you can connect these two accounts and then toggle back and forth by linking them. To do this, go to account settings and select the permissions tab. Click on "manage linked accounts."

Q: Users are being allowed to keep their Hotmail addresses if they want. Wasn’t a big part of creating Outlook.com a plan to get rid of the tired/tainted Hotmail brand?
A: "The simple fact is that many people are attached to their email address. We do expect a certain number to want a new Outlook.com address (which is great); others will want to keep their Hotmail address. Either is fine since they will all get to use the new service," a Microsoft spokesperson confirmed.

Q: When will Microsoft update the calendar in Outlook.com so that it is Metro-Style, instead of Hotmail-Style?
A: Microsoft officials aren't saying anything other than what they've said since summer 2012, which is "soon."

Q: When will Outlook.com be integrated with Skype?
A: Also "soon." No further word from the Softies on the timing.

Read this full story here:  http://www.zdnet.com/microsofts-hotmail-phase-out-whats-a-user-to-do-7000011688/

For more information on anything you have read please contact the IT Support Glasgow experts at Click Networks email info@clicknetworks.co.uk or visit our website http://www.clicknetworks.co.uk